Track Your Order

Track Your midzumi Order

Ready to check where your jewelry is?

Once your order leaves our warehouse, we will send a shipping confirmation email containing your unique tracking number and a tracking link.

How to track

  1. Locate your shipping confirmation email
  2. Copy your tracking number
  3. Enter it on the carrier’s official tracking page to view real-time delivery status

Common questions

  • Orders take 1–3 business days to process before shipping. You will not see tracking updates until the carrier scans the package.
  • International shipments may pause during customs clearance — this is normal and not a sign of lost parcel.
  • If your tracking shows delivered but you have not received it, please check with your local post office or neighbors first.

If you cannot find your tracking email or have trouble with tracking, contact us at service@midzumi.com with your order number. We are happy to assist.